Privacy Policy

The policy: This privacy policy notice is served by The Investigation Agency under the website; The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, The Investigation Agency, also known as Island Investigations and Janus Investigations.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • Cookies mean small files stored on a users computer or device.

Your data

You are not required to hand over any personal or sensitive information in order to use this website.

Should you require our services, we will require some information including contact and billing details. These details are held securely and are only used when needed in association with your case. We will not hold your information for any longer than is necessary and will make sure that it is kept up to date. Once your case is completed and payment received, all information apart from your billing details are removed from our system. All information handed over is confidential. We will only release information we have regarding you if we have a duty to do so by law.

You have a right under the Data Protection Act 1998 to ask what information we hold about you.

Internet cookies

As well as many other sites on the internet, we use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website and to keep you logged into the website where applicable.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

  • Google Analytics
  • Form control cookies
  • Session cookies

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.